Frequently Asked Questions

Lebito offers a focused selection of women's dresses designed for different occasions and everyday styling needs, including Evening Dresses, Maxi Dresses, and Casual Dresses.

Consider the type of event, desired level of formality, silhouette, length, and overall styling preference. We recommend reviewing the product description and details carefully before placing your order.

Product pages provide available information about the specific item, including its description, available options, and other relevant details. Please review the product page carefully before completing your purchase.

If you need additional information before ordering, contact our support team at support@lebito.com. Please include the product name and your specific question so we can assist you more efficiently.

Select the dress you would like to purchase, choose any available options, add the item to your cart, and proceed to checkout. Review your order details and shipping information carefully before completing payment through the available PayPal checkout option.

Contact us as soon as possible if you need to change your order. Depending on the current processing status, we may be able to assist with certain changes before the order enters fulfillment.

Changes are not guaranteed once an order has been processed, packed, or shipped.

Cancellation requests should be submitted as soon as possible. Lebito will review the order status to determine whether cancellation is still possible.

Once an order has entered fulfillment or has been shipped, cancellation may no longer be available.

To help us locate your order quickly, please provide:

• Your order number.
• The name used when placing the order.
• The email address associated with the order.
• A clear description of your question or request.

Lebito currently accepts PayPal for online purchases. The available payment option will be displayed during the checkout process.

Payment processing is handled through the applicable PayPal payment service. Customers should always use a secure device and connection when completing a transaction and should never share their PayPal password or verification codes with others.

Prices are displayed in USD unless otherwise indicated during checkout.

If a payment is declined or interrupted, review your PayPal account, selected funding source, and payment information before trying again.

Lebito currently applies a flat-rate shipping charge of $6.99 per order for eligible standard orders shipped within the United States.

Our handling time is 1–2 business days. Orders are generally prepared for shipment after payment and order details have been successfully processed.

Standard transit time is approximately 2–6 business days. The estimated total delivery time combines the handling period and carrier transit period (3–8 business days total).

Actual arrival times may vary based on the destination, carrier capacity, weather conditions, public holidays, seasonal demand, and other transportation circumstances.

When tracking information is available, shipment details may be provided after the order has been dispatched. Customers should use the shipping confirmation and available tracking information to follow the progress of their individual orders.

Eligible purchases (women’s dresses and other approved items) may generally be returned within 30 days of the delivery date shown by tracking.

Contact our support team before sending an item back. Provide your order number and explain the reason for the return. Our team will provide the applicable instructions based on your request.

Once a return has been approved and inspected, Lebito processes the refund within 10 days. The time required for the funds to appear may vary depending on the original payment method and payment provider.

No. Lebito does not charge any return fees or restocking fees for eligible returns.

Contact us as soon as possible if your order arrives damaged, defective, or different from what you ordered. Include your order number and relevant details so our support team can review the issue and provide the appropriate next steps.

Our customer support team is available from 8:00 AM – 7:00 PM (EST), Mon – Sat.

You can contact our support team by email at support@lebito.com.

Address: 109 Deerfield Dr, Glastonbury, CT 06033, United States